• Delayed Implementation for EVV

    The Health and Human Services Commission (HHSC) is delaying implementation of electronic visit verification (EVV).  HHSC will notify providers no less than 30 days before they are required to begin using EVV. As previously stated in a provider notification published in early February 2015, all agencies providing services subject to EVV that did not select…

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  • Web Authorizations Submission Restored

    Web Authorizations submission through the Provider Portal has been restored. Providers can now submit requests for authorization directly to Superior via the secure Provider Portal.

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  • Peer-to-Peer Reviews for Denied Psychotropic Medication

    Beginning February 20, Providers whose patients have been denied a psychotropic medication, Superior is offering Peer-to-Peer Reviews with a Medical Director. Reviews are limited to prior authorization denials on psychotropic medications only. Superior will send you and your patient written notification if a decision to deny, reduce, suspend or stop coverage of a psychotropic drug…

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