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IMPORTANT: Support for Hurricane Victims

Date: 09/05/17

If you have patients who are Superior HealthPlan members that have been affected by the recent hurricane and resulting floods, Superior has services available to help them.

Members may call Member Services if they need to:

  • Get an emergency prescription refill.
  • Replace necessary medical equipment, services or supplies.
  • Get a new copy of their Superior Member ID card.
  • Speak with a registered nurse, 24 hours a day, 7 days a week.
  • Find a doctor in their area.
  • Get help dealing with stress or depression.

All Superior members who live within the official disaster designated counties and who may need to replace necessary medical equipment, services, or supplies should seek replacement through any available supplier. If they cannot find a supplier, they can call Member Services to help find one. Supplies will be replaced even if the member is temporarily outside of the county in which they live.

Member Services:

  • STAR or CHIP - 1-800-783-5386
  • STAR Kids - 1-844-590-4883
  • STAR Health (Foster Care) - 1-866-912-6283
  • STAR+PLUS - 1-866-516-4501
  • Ambetter from Superior HealthPlan - 1-877-687-1196

Other Resources: