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Financial Management Services Agencies May Suspend Face-to-Face Activities Through 5/31

Date: 05/01/20

Note: Please view UPDATED: Financial Management Services Agencies May Suspend Face-to-Face Activities Through 7/31 for an updated end date for this guidance.

Texas Health and Human Services (HHS) recently announced that Financial Management Services Agencies (FMSAs) may suspend face-to-face Consumer Directed Services (CDS) employer orientations through the extended date of May 31, 2020 in response to COVID-19. As an alternative, FMSAs should provide virtual or telephonic orientations through May 31. Following the expiration of the extension, FMSAs will be required to provide face-to-face visits for the CDS employers whose initial orientation was conducted virtually or by telephone.

Additional Guidance

During this pandemic, CDS employers are also advised to limit the number of people entering the homes of individuals receiving services. Persons should be denied entry if they:

  • Have symptoms of a respiratory infection, such as fever, cough, shortness of breath or sore throat.
  • Have had contact with someone in the last 14 days who has a confirmed diagnosis of COVID-19 or is under investigation for COVID-19.
  • Have traveled internationally to countries with sustained community transmission in the last 14 days.

HHS strongly encourages individuals to refrain from attending public events in which people are gathered. This includes refraining from receiving day habilitation services in group settings.

For additional information regarding the suspension of face-to-face activities during the COVID-19 pandemic, please see COVID-19 Guidance for FMSAs and CDS Employers.

For the latest Superior news on Coronavirus, please visit Superior’s Coronavirus Updates webpage.