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Gain Access: Provide Virtual Care to Your Patients

Date: 04/09/20

In this time of national crisis during the COVID-19 pandemic, Superior HealthPlan would like to expand our partnerships to ensure access to care for our members is readily available, as they seek care while complying with social distancing guidelines.

Superior has partnered with Teladoc to deliver virtual care to our members so that they may avoid public spaces without foregoing needed care. Through the increased use of virtual care, we can also help limit traffic to clinical inpatient and outpatient settings, preserving the capacity of our health-care system for those in greatest need. If you have access to virtual health visits in your practice already, please continue to utilize that service.

While Centers for Medicare and Medicaid Services (CMS) has approved the use of any telephonic or video channel to deliver virtual care, we are encouraging our providers to contract with our vendor partner. Participation in a formal telehealth platform serves both to protect patient privacy through secure connections, as well as give providers training on best practices related to delivering care remotely.

Please contact Teladoc directly to begin the contracting process, or contact Superior if you have any questions:


1-800-835-2362 (Option 5)

Superior HealthPlan


We hope that you will strongly consider this opportunity to expand the services that you provide by helping us continue to improve the health of the community, one person at a time.