News

Support for Superior Members Affected by Recent Storms

Date: 08/24/17

If you are a member of Superior HealthPlan and are located in an area with a storm or hurricane warning, there are services available to help you.

Call Member Services if you need to:

  • Get an emergency prescription refill.
  • Replace necessary medical equipment, services or supplies.
  • Get a new copy of your Superior Member ID card.
  • Speak with a registered nurse, 24 hours a day, 7 days a week.
  • Find a doctor in your area.
  • Get help dealing with stress or depression.

All Superior members who live within the official disaster designated counties and who may need to replace necessary medical equipment, services, or supplies should seek replacement through any available supplier. If you cannot find a supplier, call Member Services to find one for you. Your supplies will be replaced even if you are temporarily outside of the county in which you live.

Member Services:

STAR or CHIP 1-800-783-5386
STAR Kids 1-844-590-4883
STAR Health (Foster Care) 1-866-912-6283
STAR+PLUS 1-866-516-4501
Ambetter from Superior HealthPlan 1-877-687-1196

Other Resources:

For information on evacuations, shelters and recovery resources, call 2-1-1.
To check on loved ones and neighbors affected by the flood, visit the Red Cross Safe and Well website, https://safeandwell.communityos.org/cms/index.php.
For safety tips related to tornadoes, hurricanes, thunderstorms and flooding, please review our Severe Weather Flyer and the following community resource guides.

STAR, STAR Kids, CHIP - Nueces SDA Resource Guide
STAR+PLUS - Nueces SDA Resource Guide
STAR Health - Nueces SDA Resource Guide
STAR Health - Harris SDA Resource Guide