HHS EVV: Email and Website Updates

Date: 06/28/21

Effective June 28, 2021, Texas Health and Human Services (HHS) Electronic Visit Verification (EVV) Operations will update their electronic mailboxes to the following email addresses:

• HHS EVV: EVV@hhs.texas.gov
  • Previous email address: Electronic_Visit_Verification@hhsc.state.tx.us
• HHS EVV Proprietary Systems Mailbox: EVVPSO@hhs.texas.gov
  • Previous email address: EVV_PSO@hhs.texas.gov

Additional Information

• Assess all personal materials, such as contact matrices, for any updates needed.
• Always refer to the HHS EVV website for current information and resources.
• HHS EVV Operations will continue receiving emails if a previous email address is used.

HHS EVV Website

By early July, the HHS EVV website and some of its webpages will have a new layout to reorganize resources, and include updates related to the 21st Century Cures Act, Section 12006.

For any questions, please contact the email addresses listed above.