Member Handbooks
- CHIP Handbook (PDF)
- STAR Handbook (PDF)
- STAR Health Handbook (PDF)
- STAR Kids Handbook (PDF)
- STAR+PLUS Handbook (PDF)
- STAR+PLUS Nursing Facility Handbook (PDF)
The member handbook links below contain updated information for CHIP, STAR, STAR Kids, STAR+PLUS and STAR Health handbooks:
- Language Assistance
- Non-Discrimination Notice
- Partial Hospitalization Services and Intensive Outpatient Services (PDF) (STAR, STAR Kids, STAR+PLUS and STAR Health only)
- Services Update: Effective May 5, 2025 (PDF) (STAR+PLUS and STAR Kids only)
- Telehealth Services (PDF) (STAR and STAR Kids only)
- Telehealth Services (PDF) (STAR Health only)
You can get a paper copy of the Member Handbook and any member materials for free by calling Member Services at the number on the back of your ID card. Paper forms of member materials will be provided within five business days of your request.
As a member of Superior, you are able to get extra benefits in addition to your regular benefits. These are called Value-added Services (VAS) and are updated annually. The links below contain the current VAS benefits effective September 1, 2025 through August 31, 2026.
- CHIP Member Handbook Value-added Services Insert (PDF)
- STAR Member Handbook Value-added Services Insert (PDF)
- STAR Health Member Handbook Value-added Services Insert (PDF)
- STAR Kids Member Handbook Value-added Services Insert (PDF)
- STAR+PLUS Member Handbook Value-added Services Insert (PDF)
- STAR+PLUS Nursing Facility Member Handbook Value-added Services Insert (PDF)