Member Handbooks

• CHIP Handbook (PDF)
  
• STAR Handbook (PDF)
  
• STAR Health Handbook (PDF)
  
• STAR Kids Handbook (PDF)
• STAR+PLUS Handbook (PDF)
• STAR+PLUS Nursing Facility Handbook (PDF)

The member handbook links below contain updated Value-added Services information for the CHIP, STAR, STAR Kids, STAR+PLUS and STAR Health member handbooks, effective 9/1/26:

• CHIP Value-added Services Member Handbook Insert (PDF)
• STAR Value-added Services Member Handbook Insert (PDF)
• STAR Health Value-added Services Member Handbook Insert (PDF)
• STAR Kids Value-added Services Member Handbook Insert (PDF)
• STAR+PLUS Value-added Services Member Handbook Insert (PDF)
• STAR+PLUS Nursing Facility Value-added Services Member Handbook Insert (PDF)

The member handbook links below contain updated information for CHIP, STAR, STAR Kids, STAR+PLUS and STAR Health handbooks: 

• Language Assistance
• Non-Discrimination Notice

The member handbook link below contains updated information for the STAR Health handbook:

• Effective 3/1/2026: Elective Medical Consenter Self-Pay Out-of-Network Option (Members in DFPS Conservatorship Only) (PDF)

You can get a paper copy of the Member Handbook and any member materials for free by calling Member Services at the number on the back of your ID card. Paper forms of member materials will be provided within five business days of your request.