Member Handbooks

• CHIP Handbook (PDF)
  
• STAR Handbook (PDF)
  
• STAR Health Handbook (PDF)
  
• STAR Kids Handbook (PDF)
• STAR+PLUS Handbook (PDF)
• STAR+PLUS Nursing Facility Handbook (PDF)

The member handbook links below contain updated information for CHIP, STAR, STAR Kids, STAR+PLUS and STAR Health handbooks: 

• Language Assistance
• Non-Discrimination Notice
• Partial Hospitalization Services and Intensive Outpatient Services (PDF) (STAR, STAR Kids, STAR+PLUS and STAR Health only)
• Services Update: Effective May 5, 2025 (PDF) (STAR+PLUS and STAR Kids only)
• Telehealth Services (PDF) (STAR and STAR Kids only)
• Telehealth Services (PDF) (STAR Health only)

You can get a paper copy of the Member Handbook and any member materials for free by calling Member Services at the number on the back of your ID card. Paper forms of member materials will be provided within five business days of your request.