Member Handbooks
- CHIP Handbook (PDF)
- STAR Handbook (PDF)
- STAR Health Handbook (PDF)
- STAR Kids Handbook (PDF)
- STAR+PLUS Handbook (PDF)
- STAR+PLUS Nursing Facility Handbook (PDF)
The member handbook links below contains updated information for STAR, STAR Kids, STAR+PLUS and STAR Health handbooks, effective 7/17/2023.
The links below contain information on updated programs and services found in the member handbook, effective 9/01/2024.
- CHIP Updated Programs & Services - Effective 9/1/24 (PDF)
- STAR Updated Programs & Services - Effective 9/1/24 (PDF)
- STAR Health Updated Programs & Services - Effective 9/1/24 (PDF)
- STAR Kids Updated Programs & Services - Effective 9/1/24 (PDF)
The links below contain updated Value-added Services information found in the member handbook, effective 9/01/2024.
- CHIP Value-added-Services - Effective 9/1/24 (PDF)
- STAR Value-added-Services - Effective 9/1/24 (PDF)
- STAR Health Value-added-Services - Effective 9/1/24 (PDF)
- STAR Kids Value-added-Services - Effective 9/1/24 (PDF)
You can get a paper copy of the Member Handbook and any member materials for free by calling Member Services at the number on the back of your ID card. Paper forms of member materials will be provided within five business days of your request.