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Contact Us

As a member of Superior HealthPlan, call Member Services using Superior’s Phone Directory if you have questions about your health plan. You can also call if you need help finding a doctor, scheduling an appointment, getting a new ID card or accessing benefits and services.

You can also create an account on the Superior member portal. On the member portal, you can:

  • Request a new Member ID Card.
  • Update your personal information.
  • Send us a message.

Have you found any inaccurate data on Find a Provider? Use this form to help us ensure that the Provider data on our Find a Provider tool is accurate.

If you are a member of the media, please send your questions to

For technical support related to the member or provider portals, or Health Passport, please fill out the Tech Support Form.

If you a have a general comment or question, please fill out the form below.

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(Member [you], Parent, Caregiver or Legally Authorized Representative of Member)
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The Contact Us form will send your message to Superior HealthPlan as an email. The email is not encrypted and is not transmitted in a secured format. By communicating with Superior through email, you accept the risks associated thereof. Superior does not accept responsibility or liability for any loss or damage arising from the use of email. To ensure the safety of your protected health information (PHI), please send us a message through the Secure Member Portal or Provider Portal, or you can call us at the Member Services number on the back of your Superior ID card to speak directly to a customer service representative.

By communicating with Superior HealthPlan via email, you give consent to receive information from Superior, which may contain PHI, to your email address. This consent is not required. Communication via email is not as secure as communicating via our secure member portal. If you do not want to receive email responses, please let us know.