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Update to Mail Order Pharmacy

Date: 09/30/20

During 2020, Centene has experienced pivotal growth. For this reason, Superior HealthPlan will move from Homescripts Mail Service Pharmacy to CVS Caremark Mail Service Pharmacy on the following dates:

  • 11/1/2020: Medicaid (STAR, STAR Health, STAR Kids, STAR+PLUS), CHIP and Allwell from Superior HealthPlan (Medicare)
  • 12/1/2020: STAR+PLUS Medicare-Medicaid Plan (MMP)
  • 1/1/2021: Ambetter from Superior HealthPlan (Marketplace)

For all lines of business: Homescripts will continue to service mail order prescriptions until the above effective dates.

What you should know for our members:

  • This change impacts each line of business (LOB).
  • This change affects only prescriptions filled through the mail.
  • Medicaid, CHIP and Medicare may continue to refill their mail service prescriptions with Homescripts until 10/31/2020.
  • MMP members may continue to refill their mail service prescriptions with Homescripts until 11/30/2020.
  • Ambetter members may continue to refill their mail service prescriptions with Homescripts until 12/31/2020.
  • Members’ current refills for legend drugs will be transferred to CVS Mail Service Pharmacy automatically. Controlled substances will not transfer from one mail order pharmacy to another.
  • Please provide the member with a new prescription for controlled substances if they wish to use mail service.
  • The member should not experience any interruption in mail service delivery.
  • Ambetter members will have a 2.5x copay on 90-day supplies if they use CVS Mail Order beginning 1/1/21.

If you have a member wishing to use CVS Caremark Mail Service Pharmacy on or after 11/1/20 (for Medicaid, CHIP and  Medicare) and 12/1/20 (for MMP) or 1/1/21 for Ambetter there are three easy ways to get started: