December Deadlines: EVV Visit Maintenance Completion and VMUR Submission

Date: 12/07/23

Program providers, Financial Management Services Agencies (FMSAs) and Consumer Directed Services (CDS) employers who are transitioning to HHAeXchange, are responsible for completing all required visit maintenance, including Visit Maintenance Unlock Requests (VMURs), in their current EVV vendor system, DataLogic/Vesta or First Data/AuthentiCare by December 22, 2023.

Any visits for dates of service on or after the program providers, FMSAs, or CDS employer’s go-live date with HHAeXchange will be captured and maintained in the HHAeXchange system.

Upcoming Deadlines:

December 11, 2023 — VMURs Submissions
EVV users must submit their VMURs by December 11, 2023. A VMUR allows program providers, FMSAs and CDS employers the opportunity to correct data elements on EVV visit transactions after the visit maintenance time frame of 95 days from the date of service delivery has expired.

December 22, 2023 — Visit Maintenance
DataLogic/Vesta and First Data/AuthentiCare will be available for visit maintenance until December 22, 2023. Therefore, program providers, FMSAs and CDS employers are encouraged to immediately start working on visit maintenance for manual, pending, or rejected visits before they lose access.

Visit Maintenance Completion after December 22, 2023, Deadline
A notice with instructions on how to complete visit maintenance after December 22, 2023, for visits originally captured in the Vesta and AuthentiCare systems, will be sent out later this month.

For general EVV questions or information, please email Superior’s EVV team at SHP_.EVV@SuperiorHealthPlan.com.