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EVV HHAeXchange Webinar and One-On-One Training Sessions Available

Date: 10/23/23

Program providers, Financial Management Service Agencies (FMSAs), Consumer Directed Services (CDS) employers and CDS employees can attend HHAeXchange Open Hours webinar sessions to ask questions, see methods demonstrated or schedule a one-on-one session for additional help and training.

Open Hours Webinar Sessions

Webinar sessions will be available Monday through Friday until November 3, 2023, and do not require registration. Attendees can drop in and out between the selected hours listed below.

Program providers and FMSAs can attend using the HHAeXchange Zoom Meeting Link. The webinar sessions will cover the following topics:

  • Monday, Wednesday, Friday: 9:00 a.m. – 11:00 a.m.;
  • And a final session on Friday, November 3, 2023 from 1:00 p.m. – 3:00 p.m.
    • Administrative
    • Service Provider Management
    • Member Management
    • Scheduling
    • EVV Clock In and Clock Out/EVV Visit Management
    • Manual Visit Management
    • Call Dashboard
  • Tuesdays/Thursdays: 9:00 a.m. – 11:00 a.m.
    • Billing

FMSAs, CDS employers and CDS employees can attend using the HHAeXchange Zoom Meeting Link. The webinar sessions will cover the following topics:                             

  • Fridays: 9:00 a.m. – 11:00 a.m.
    • Services Portal
    • EVV Clock In and Clock Out/EVV Visit Management

One-On-One Sessions

EVV users may schedule a one-on-one session with an HHAeXchange expert for additional help and training, by visiting the HHAeXchange webpage.

For question, please contact Superior HealthPlan’s EVV team at SHP_.EVV@SuperiorHealthPlan.com.