Access Behavioral Health Tools and Resources
Date: 03/28/23
A primary care provider’s role in behavioral health is to coordinate the member’s physical and behavioral health care, including making referrals to behavioral health practitioners when necessary. To ensure providers have what they need to assist members, Superior HealthPlan has resources which offer providers the ability to:
- Find useful behavioral health information, forms and a toolkit on Superior's Behavioral Health webpage.
- Register for behavioral health webinars and trainings on Superior's Provider Training Calendar, as well as Superior's Behavioral Health Clinical Training webpage.
- Help members find behavioral health services and support by contacting Superior’s Behavioral Health department.
Superior’s goals are to provide covered services that are medically necessary, appropriate to the member’s condition, rendered in the appropriate setting and meet professionally recognized standards of care. To achieve these goals, Superior has the following:
SUPERIOR ENHANCEMENTS TO BEHAVIORAL HEALTH SERVICES | |
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Direct Access for Providers
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Medical Director Reviews
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A Centralized Appeal Process
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Superior provides behavioral health services to members who need treatment for mental or emotional disorders and substance use disorders. Members do not need a referral to access these services. Superior’s fully integrated approach to managing behavioral and physical health services provides several benefits for members and providers, including:
- An enhanced member experience with centralized medical and behavioral health services, and benefits to provide continuity in care.
- A streamlined approach to delivering service and support, with a single point of contact and benefits administration.
In order to ensure providers can assist members with behavioral health services, Superior is continually working towards making processes easier and more efficient. Together, we can work on a consistent approach towards achieving quality health-care outcomes for your patients.
For any questions or more information, please reach out to your dedicated Account Manager.