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Case Management for Children and Pregnant Women (CPW) Service Changes effective September 1, 2022

Date: 08/01/22

The management of Case Management for Children and Pregnant Women (CPW) services will change from the Department of State Health Services (DSHS) to Superior’s Medicaid managed care health care delivery system on September 1, 2022. CPW Case Management is a Medicaid benefit for Superior HealthPlan STAR, STAR Health, STAR Kids children and pregnant women, and STAR+PLUS and STAR+PLUS MMP pregnant women.  

If you are currently receiving CPW Case Management services, you can continue to receive authorized CPW services for service dates on and after September 1 through your current CPW Case Manager for up to 90 days. If you are receiving Case Management services through DSHS, your DSHS regional case manager may need to transfer your case files to Superior.  

Medicaid children, teens, young adults (birth through age 20) and pregnant women who have health problems or are at high risk for health problems may be eligible for CPW Case Management. CPW Case Managers can help you:

  • Work on school or education issues.
  • Get medical, mental and dental services, medical supplies or equipment.
  • Manage your health condition.
  • Work on other problems.

Superior has nurses, behavioral health clinicians and social workers to provide case management for you. You may receive services from a CPW provider contracted with Superior or Superior’s Care Management staff. Superior will help decide who will provide you with case management. If you want to learn more about CPW Case Management services, call Superior Member Services:

  • STAR: 1-800-783-5386
  • STAR Kids: 1-844-590-4883
  • STAR Health: 1-866-912-6283
  • STAR+PLUS: 1-877-277-9772
  • STAR+PLUS MMP: 1-866-896-1844