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EVV Policy Update: 90 Day Visit Maintenance Temporary Policy

Date: 01/05/21

Texas Health and Human Services (HHS) posted the Electronic Visit Verification (EVV) Temporary 90 Day Visit Maintenance Policy (PDF) on the HHS EVV webpage. Effective January 1, 2021, this policy:

  • Applies to all program providers, Financial Management Services Agencies (FMSAs) and Consumer Directed Services (CDS) employers required to use EVV.
  • Allows 90 days to complete visit maintenance, instead of the standard 60 days, for visits with dates of service from January 1, 2021 – March 31, 2021.
  • Gives Cures Act program providers, FMSAs and CDS employers required to use EVV beginning January 1, 2021 more time to familiarize themselves with the EVV system and the visit maintenance process

As a reminder, program providers currently required to use EVV have 180 days to complete visit maintenance for visits with dates of service from March 21, 2020 – December 31, 2020, as described in the Temporary EVV Policies for COVID-19 (PDF).

Additional Information

If you have any questions related to EVV during this time, please email Electronic_Visit_Verification@hhsc.state.tx.us. Additional information can also be found on the HHS 21st Century Cures Act webpage.