STAR+PLUS Medicaid Plan

As a Superior STAR+PLUS member, you can get many great services in addition to your regular Medicaid benefits. These are called Value-added Services.* From extra vision care to cell phones and home-delivered meals, Superior is proud to offer many extra services to help keep our members healthy. Visit our Value-added Services webpage for more information.

• 24-hour emergency response services for non-HCBS Waiver and non-Community First Choice (CFC) members for up to 6 months, when discharging from a hospital or nursing facility.
• $50 rewards card for members upon attending and graduating from an 8-week fall prevention program called, A Matter of Balance. 
  Extra help getting a ride to classes is available through Superior's Medicaid Ride program.
• Home-delivered meals. Non-HCBS Waiver members who do not reside in an ICF-IID residential home, have access to 10 home-delivered prepared meals, when discharging from a hospital or nursing facility.
• General Educational Development (GED) preparatory materials and resources to help pass the GED test for members with an IDD diagnosis.
• A 24-hour nurse advice line.
• Phone and extended minutes. Connections Plus pre-programmed phone with unlimited talk and text for members who do not qualify for SafeLink. Members must be enrolled in Care Management.
• Careoplolis, a personal online "caring community" enabling members and caregivers to engage friends and family as it relates to the members healing or healthcare journey. Create a Careopolis.
• In-home respite services. Non-HCBS Waiver members with certain complex and chronic conditions have access to up to 8 hours of in-home respite services each year.
• Online resources. Online and mobile-accessible mental health and nicotine recovery resources. Findhelp online directory to help locate community services.

Note: The Value-added Services listed below do not apply to dual eligible members.

• 3-month subscription for Weight Watchers® online program. Members must have a BMI value of 30 or higher and a primary diagnosis of diabetes, prediabetes, hypertension or heart disease to qualify.
• $20 rewards card every 6 months for members with diabetes who complete a blood sugar test (HbA1c) with a result less than 8.ng discharge from a hospital or nursing facility.
• $20 rewards card for members who go to a follow-up doctor visit within 7 days of a substance use disorder ER visit.
• $20 rewards card for members who complete a follow-up appointment within 7 days of leaving the hospital for an inpatient behavioral health or substance abuse stay.
• $50 reward for female members at average risk for cervical cancer, who complete a recommended cervical cancer screening.**
• Extra dental benefits. Members may get up to $250*** or $500**** annually for exams, x-rays, cleanings, fluoride treatments and simple extractions.****
  Extra help getting a ride to dental VAS visits available through Superior's Medicaid Ride program. 
• Joy for All™ battery-operated plush companion pet for members enrolled in MIND at Home or Cognitive Adaptation Therapy Care Management for at least 60 days. Members must have a diagnosis of Dementia or Alzheimer’s.
• Extra foot doctor (podiatry) services. Members may get one pair of diabetic shoes and/or one pair of foot insoles per year. Members must have a qualifying diagnosis.
• Extra help getting a ride. Members may seek transportation assistance through Superior's Medicaid Ride program for behavioral health community supports, or when participating in health or safety education classes.
  Rides for members to local benefits office are also available.
• Extra vision services. Members may get up to $150 for choice of upgraded eyeglass frames and lenses or contact lenses not covered by Medicaid each year.
• Start Smart® program for pregnant women. Rewards include educational baby shower, diaper bag, diapers, and up to $150 My Health Pays Rewards® for healthy activities related to your pregnancy and delivery.
• Up to 4 nutritional visits per year with a registered dietitian. Members must have a BMI of 32 or higher, an ER or hospital visit in the last 6 months and a diagnosis of diabetes, cardiovascular disease or COPD.
  Extra help getting a ride to a nutritional counseling program is available through Superior's Medicaid Ride program when appropriate.*****
• Up to $30 every quarter to use for commonly-used over-the-counter items that are not covered by Medicaid.

These services are valid from 9/1/23 through 8/31/24.

*Restrictions and limitations may apply. **STAR+PLUS members ages 18-64. STAR+PLUS Nursing Facility Medicaid Only members ages 21-64. ***Excludes members in Dallas and Nueces. ****Only for members in Dallas and Nueces. ***** Only for members in Bexar, Dallas, Hidalgo, Lubbock and Nueces.