Member Welcome Packet
- Important Phone Numbers (PDF)
- Language Assistance
- Local Events Flyer (PDF)
- Member Handbook (PDF)
- Statement of Non-Discrimination
- Welcome Letter (PDF)
Please note: The member handbook insert link below contains updated information for the CHIP handbook, effective 9/1/2026.
- Important Phone Numbers (PDF)
- Language Assistance
- Local Events Flyer (PDF)
- Member Handbook (PDF)
- Statement of Non-Discrimination
- Texas Health Steps Flyer (PDF)
- Welcome Letter (PDF)
Please note: The member handbook insert link below contains updated information for the STAR handbook, effective 9/1/2026.
- Crisis Support and Emergency Assistance Flyer (PDF)
- Foster Care Centers of Excellence Flyer (PDF)
- Health Passport Flyer (PDF)
- Human Trafficking Flyer (PDF)
- Language Assistance
- Local Events Flyer (PDF)
- Member Handbook (PDF)
- Nurse Advice Line Flyer (PDF)
- Primary Care Provider Selection Form (PDF)
- Provider Directory Flyer (PDF)
- Statement of Non-Discrimination
- Texas Health Steps Flyer (PDF)
- Welcome Letter (PDF)
- 3 in 30 Caregiver Flyer (PDF)
- Member Handbook Update: Effective 3/1/2026: Elective Medical Consenter Self-Pay Out-of-Network Option (Members in DFPS Conservatorship Only) (PDF)
Please note: The member handbook insert link below contains updated information for the STAR Health handbook, effective 9/1/2026.
- Important Phone Numbers (PDF)
- Language Assistance
- Local Events Flyer (PDF)
- Member Handbook (PDF)
- Nurse Advice Line Flyer (PDF)
- Service Coordination Brochure (PDF)
- Statement of Non-Discrimination
- Texas Health Steps Flyer (PDF)
- Welcome Letter (PDF)
Please note: The member handbook insert link below contains updated information for the STAR Kids handbook, effective 9/1/2026.
- Important Phone Numbers (PDF)
- Language Assistance
- Local Events Flyer (PDF)
- Member Handbook (PDF)
- Service Coordination Brochure (PDF)
- Statement of Non-Discrimination
- Welcome Letter (PDF)
Please note: The member handbook insert link below contains updated information for the STAR+PLUS handbook, effective 9/1/2026.
- Important Phone Numbers (PDF)
- Language Assistance
- Local Events Flyer (PDF)
- Member Handbook (PDF)
- Service Coordination Brochure (PDF)
- Statement of Non-Discrimination
- Welcome Letter (PDF)
Please note: The member handbook insert link below contains updated information for the STAR+PLUS Nursing Facility handbook, effective 9/1/2026.
You can get a paper copy of the Member Handbook and any member materials for free by calling Member Services at the number on the back of your ID card. Paper forms of member materials will be provided within five business days of your request.