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Support Resources

The Krames Health Library provides access to articles and fact sheets on health topics. Search health topics such as cold or flu symptoms, dementia, and diabetes.

Talk to a nurse 24 hours a day, 7 days a week through Superior’s 24-hour nurse advice line.

You can get answers to health questions, ask about referrals or seek specialty consultations. Our staff speaks English and Spanish. If you speak another language or need an interpreter, call Member Services for help. TTY users should call 1-800-735-2989.

For more information on these and other benefits and services, check the information in the Member Handbook

You can access no-cost caregiver trainings from our website.

National Suicide Prevention Lifeline - 1-800-273-8255

Crisis Call Center

Compassionate assistance to people in any type of crisis - 1-775-784-8090 or 1-800-273-8255

Friendship Line
A crisis hotline and a warm line for non-urgent calls. This line provides support services such as:

  • Suicide prevention
  • Emotional support
  • Elder abuse prevention and therapy
  • Well-being checks
  • Grief support
  • Information and referrals for older adults or adults with disabilities


211 Program

2-1-1 Get Connected. Get Answers.

The 2-1-1 program is a free, private service to help find local resources, including:

  • Food and nutrition programs
  • Shelter and housing resources
  • Utilities support
  • Disaster relief
  • Employment
  • Addiction prevention and rehabilitation programs
  • Reentry support for ex-offenders
  • Support groups
  • Safe help out of an abusive situation

Call 2-1-1 to speak with a service expert in your area.

Caring for someone is rarely easy and can take much of your time. To help care for others, caregivers need to make time to care for themselves.

Keep in mind the tips below to help you take care of yourself:

  • No one is perfect. You will make mistakes.
  • Many emotions surface when you are caring for another.
  • Depression is a common experience while caregiving.
  • Think you may be affected by caregiver depression?
  • Give yourself and your loved one honest expectations.
  • Use the info and resources available to you.
  • Know the skills needed to care for your loved one. Be honest about what you can and cannot do.
  • Learn to say No.
  • Take help from others.
  • Be resilient.
  • Know your own stress triggers.
  • For successful coping:
    • Eat right
    • Exercise
    • Sleep

The Road to Good Self-Care
Nutrition Resources

Other Resources:

American Association of Retired Persons (AARP): Family Caregiving Resources

AGE of Central Texas: Caregiver Resources

Alzheimer's Association: Caring for a Person with Alzheimer’s or Dementia

American Association of Retired Persons (AARP): Family Caregiving How-To Video Series

American Cancer Society: What a Cancer Caregiver Does

American Diabetes Association: Caregiver Tips for Managing Diabetes

American Lung Association: Taking Care of Yourself as a Lung Cancer Caregiver

Asthma and Allergy Foundation of America (AAFA): Support for patients and caregivers with Asthma and Allergies

Autism Parenting Magazine: Coping Strategies for Autism Caregivers Caregiver COPD Guide Caring for someone with COPD

Family Care Alliance: Caregiver Services by State

findhelp: Find food, health, housing and employment programs in seconds Support for Caregivers Caring for the Caregiver: Caregivers of people with Heart Failure Caregiver Training Programs for Family Caregivers

National Alliance on Mental Illness (NAMI): Caregiver to Caregiver: Mental Health Tips (Video)

National Council on Aging (NCOA): Falls Prevention for Caregivers

National Down Syndrome Society: A Practical Guidebook for Caregivers

National Institute on Aging (NIA): Caregivers

Partners Resource Network: Self-Care for the Caregiver

Texas Health and Human Services: Services for Caregivers

The University of Texas Health Science Center at San Antonio (UT Health San Antonio): Caring for the Caregiver: Supporting Family Caregivers Caregiver Support