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Over-the-Counter Mail-Order Program

As a Superior HealthPlan Value-added Service*, STAR+PLUS** and STAR Kids members can get $30 for commonly used over-the-counter (OTC) items every quarter, per member. STAR and CHIP members can get $25 every quarter, per member. No prescription is needed for any of the items below. To order, please call 1-866-768-8490. Have your Superior member ID card ready when you call.

STAR Health members can get $30 for commonly used over-the-counter (OTC) items every quarter, per member. For a list of the STAR Health OTC items, visit FosterCareTX.com/OTC.

You can also order your over-the-counter health and wellness products through the secure Member Portal.
How to order online:

  • Click “Pharmacy Information” from the secure portal main menu on SuperiorHealthPlan.com.
  • Click the “Click here to view your health plan brochure” to see Superior’s OTC Catalog. Click “shop for products” to begin an OTC order. You can search by item number or enter an item description.
  • Enter the quantity for each desired item and click the “add to cart” button.
  • Once your order is complete, click “place order” and then you can log out from the Member Portal.

For a visual step-by-step guide on how to order view Superior’s OTC Flyer (PDF).

Shop over-the-counter items from your phone with the Envolve OTC App

IMPORTANT NOTE: The coronavirus (COVID-19) has caused some common OTC items from Superior HealthPlan to have longer wait times to get to members. Some of these items may also become unavailable. Superior will continue to work hard to get all orders to members as soon as possible. For questions about item availability, delays or any other concerns, please call 1-866-768-8490. Call volumes are higher than normal. Wait times may also be longer than usual.

Children's Products

Item Description Cost
237 Baby cabinet lock (1 ct.) $5
151 Baby lotion (10.2 oz.) $9
285 Baby moisturizing cream (5 oz.) $9
234 Baby nail clipper set (1 set) $10
152 Baby oil (14 oz.) $11
236 Baby outlet cover (8 ct.) $5
150 Baby shampoo (10.2 oz.) $10
16 Baby teething pain reliever, Benzocaine free (0.18 oz.) $9
352 Baby toilet lock (1 ea.) $9
73 Baby wipes (72 ct.) $6
359 Baby wipes, travel size (10 ct.) $1
353 Eyeglasses sports strap, silicone, anti-slip (1 ea.)) $3
245 Food aid bumper (1 ea.) $10
154 Infant or child dosing syringe, 5ml (1 ea.) $1
155 Infant nasal syringe (1 ea.) $6
41 Oral thermometer (1 ea.) $6
330 Premium diapers, preemie (0-10 lbs.) (20 pk.) $12
331 Premium diapers, size 1, (8-14 lbs.) (20 pk.) $12
332 Premium diapers, size 2, (12-18 lbs.) (34 pk.) $12
333 Premium diapers, size 3, (16-28 lbs.) (34 pk.) $12
334 Premium diapers, size 4, (22-37 lbs.) (24 pk.) $12
335 Premium diapers, size 5, (27+ lbs.) (22 pk.) $12
336 Premium diapers, size 6, (35+ lbs.) (18 pk.) $12
337 Pull-Up diapers, 2T-3T (26 pk.) $19
338 Pull-Up diapers, 3T-4T (23 pk.) $19
339 Pull-Up diapers, 4T-5T (19 pk.) $19


Daily Living Aids

Item Description Cost
421 Anti-slip safety tread aids (1 ct.) $4
422 Button/zipper puller (1 ct.) $5
343 Cane, 1-leg, adjustable 29”–38” (1 ct.) $14
413 Door knob gripper (1 ct.) $6
423 Jar opener/faucet gripper (1 ct.) $3
412 Key turner (1 ct.) $3
414 Lamp switch turner (1 ct.) $3
411 Letter opener (1 ct.) $2
416 Magnifying glass (1 ct.) $4
502 Non-slip tread socks (1 pr.) $5
248 Pill bottle opener aid (1 ea.) $9
372 Pill swallowing spray (1 oz.) $10
145 Reacher arm device 26.5” (1 ea.) $15
360 Reading glasses, unisex, diopter +1.00 (1 pr.) $8
361 Reading glasses, unisex, diopter +1.25 (1 pr.) $8
362 Reading glasses, unisex, diopter +1.50 (1 pr.) $8
363 Reading glasses, unisex, diopter +1.75 (1 pr.) $8
364 Reading glasses, unisex, diopter +2.00 (1 pr.) $8
365 Reading glasses, unisex, diopter +2.25 (1 pr.) $8
366 Reading glasses, unisex, diopter +2.50 (1 pr.) $8
367 Reading glasses, unisex, diopter +2.75 (1 pr.) $8
368 Reading glasses, unisex, diopter +3.00 (1 pr.) $8
369 Reading glasses, unisex, diopter +3.25 (1 pr.) $8
370 Reading glasses, unisex, diopter +3.50 (1 pr.) $8
371 Reading glasses, unisex, diopter +4.00 (1 pr.) $8
242 Shoe horn (1 ea.) $5
403 Shoe insert, foam, unisex, (1 pr.) $3
391 Shopping bag carrier, jumbo carabiner (1 ct.) $5
508 Shower chair/bench*** (1 ct.) $30
187 Tablet cutter (1 ea.) $6
279 Tablet/pill crusher (1 ea.) $7
420 Tub/stair safety treads (4 ct.)  $3

*** Item only available for STAR Kids and STAR+PLUS members.


First Aid Creams and Supplies

Item Description Cost
37 Adhesive bandages (60 ct.) $4
36 Adhesive tape (10 yds.) $3
42 Alcohol swabs (100 ct.) $4
252 Ankle brace, adjustable (1 ea.) $15
232 Antibacterial wipes (30 ct.)  $4
178 Antibiotic bandages, one size (20 ct.) $8
35 Athletic bandage (3 in.) $7
253 Back support, adjustable (1 ea.) $20
153 Breastfeeding ointment (0.25 oz.) $5
376 Burn Gel (4 oz.) $5
185 Butterfly closures (12 ct.) $7
116 Corn remover, liquid (0.31 oz.) $10
131 Digital thermometer, rectal / mercury free (1 ea.) $12
378 Ear syringe (1 ea.) $6
80 Ear thermometer (1 ea.) $25
79 Eczema cream (2 oz.) $13
254 Elastic knee support, adjustable (1 ea.) $12
251 Elbow brace, adjustable (1 ea.) $14
159 Epsom salt / magnesium sulfate (16 oz.) $7
181 First aid antiseptic merthiolate (2 oz.) $10
39 Gauze pads (10 ct.) $3
186 Gauze roll, 2x2 yds (1 ea.) $4
76 Hand sanitizer (8 oz.) $5
162 Hand sanitizer, flip lid (2 oz.) $2
255 Hand support, S/M (1ea.) $10
256 Hand support, L/XL (1 ea.) $10
183 Hot/cold multi compress (1 ea.) $20
107 Hot/cold patches (5 ct.) $6
85 Hydrogen peroxide (16 oz.) $5
43 Ice bag, 9 in. (1 ea.) $9
180 Iodine (1 oz.) $5
172 Moleskin padding (2 ct.) $5
149 Personal first aid kit (70+ pc.) $14
78 Psoriasis cream (8 oz.) $12
244 Reusable ice pack (1 ea.) $14
158 Rubbing alcohol, 70% isopropyl (16 oz.) $6
160 Rubbing alcohol, 70% isopropyl, Winter Green (16 oz.) $6
147 Swimmer’s ear drops (1 oz.) $8
110 Wart medication (0.5 oz.) $8
250 Wrist brace, one size (1 ea.) $9


Healthy Lifestyle 

Item Description Cost
415 Kitchen scale dial (1 ct.) $10
503 Meal portion plate (1 ct.) $15
377 Pedometer (1 ct.) $9
504 Plastic shaker bottle (1 ct.) $7
505 Portion control container (1 ct.) $22
507 Resistance band (11 pcs.) $25


Medical Alert Bracelets

Item Description Cost
102 Asthma medical alert bracelet (1 ea.) $7
356 Autism spectrum disorder medical alert bracelet, privacy (1 ea.) $7
354 Bipolar disorder medical alert bracelet, privacy (1 ea.) $7
100 Diabetic medical alert bracelet (1 ea.) $7
101 Epileptic medical alert bracelet (1 ea.) $7
105 Peanut allergy medical alert bracelet (1 ea.) $7
103 Penicillin medical alert bracelet (1 ea.) $7
355 Psychosis related disorder medical alert bracelet, privacy (1 ea.) $7


Miscellaneous Items

Item Description Cost
395 AA batteries (4 ct.) $6
396 AAA batteries (6 ct.) $6
281 Anti-snore nasal strip, S/M (30 ct.) $13
282 Anti-snore nasal strip, L (30 ct.) $13
157 Bathroom scale (1 ea.) $25
164 BeanAid capsules (30 ct.) $6
142 Blood pressure digital wrist cuff (1 ea.) $25
168 Cold sore treatment (0.23 oz.) $17
55 Condoms (3 pk.) $4
295 Diabetic socks, unisex, white, crew, large 9-11 (3 pr.) $10
299 Diabetic socks, unisex, black, crew, large 9-11 (3 pr.) $10
296 Diabetic socks, unisex, white, crew, x-large 10-13 (3 pr.) $10
300 Diabetic socks, unisex, black, crew, x-large 10-13 (3 pr.) $10
506 Disinfectant spray cleaner (12.5 oz.) $13
401 Disposable gloves, latex, large, (powder free) (100 ct.) $12
402 Disposable gloves, latex, small, (powder free) (100 ct.) $12
247 Ear plugs (3 pr.) $1
408 Eye brow trimmer (1 ct.) $2
407 Eyeglass cleaner 3” device $3
241 Eyeglass repair kit (1 kt) $4
357 Face mask, KN-95, single (1 ct.) $3
358 Face mask, KN-95 (5 ct.) $15
69 Facial tissues, 3 pack (10 per pk.) $4
246 Flashlight, LED w/ batteries (1 ea.) $10
137 Glucose raspberry tablet (50 ct.) $12
136 Glucose tablet, fast acting (10 ct.) $6
381 Heating pad, dry heat, 12x15 (1 ea.) $20
118 Hemorrhoid pads (100 ct.) $10
120 Lactase enzyme supplement (60 ct.) $10
87 Lactose chewable tab (32 ct.) $9
124 Liquid Laundry Detergent POD (16 ct.) $8
417 Medical appointment calendar (1 ea.) $5
390 Medication disposal powder (1 ea.) $2
132 Melatonin 1mg tablet (60 ct.) $8
133 Melatonin 3mg tablet (60 ct.) $6
94 Melatonin 5mg tablet (60 ct.) $12
134 Melatonin 10mg tablet (60 ct.) $15
375 Melatonin 5mg gummy (60 ct.) $10
327 Migraine tablet (24 ct.) $10
91 Nasal saline spray .65% (44 ml.) $4
347 Neti pot kit, sinus cleanser (1 kit) $10
346 Night light (1 ea.) $4
341 Omega + DHA gummy (100 ct.) $16
184 Petroleum jelly (13 oz.) $7
56 Pill box - 7 days (1 ea.) $4
233 Pregnancy Test Kit (2 ct.) $12
340 Probiotic tablets (100 ct.) $9
501 Pulse oximeter (1 ct.) $25
406 Rain bonnet (1 ct.) $2
410 Sea bands for nausea and vomiting (1 ct.) $3
141 Sharps container (1 qt.) $6
161 Sharps container (1 gal.) $10
166 Sore throat spray (6 oz.) $6
77 Sugar substitute packets (100 pk.) $6
75 Sunblock SPF 30 (4 oz.) $9
257 Sunscreen, babies, SPF 50 (6 oz.) $10
418 Travel health folder, 7 pocket (1 ct.) $7
270 Vaporizer (1 gal.) $25


Oral Care

Item Description Cost
66 Adult toothbrush, medium (1 ea.) $2
109 Adult toothpaste (6 oz.) $6
509 Battery operated children’s toothbrush (1 ct.) $9
271 Children’s toothbrush (1 ea.) $4
108 Children’s toothpaste (4.6 oz.) $7
373 Dental care kit (1 kit) $5
171 Flosser picks (90 ct.) $6
170 Sensitive toothpaste (4.5 oz.) $9
112 Toothache gel, non-infant (0.25 oz.) $10
405 Toothpaste squeezer (1 ct.) $3
380 Water jet, battery operated (1 ct.) $25
86 Waxed dental floss (1 ea.) $2


Personal Care Items

Item Description Cost
329 Antibacterial liquid hand soap, pump (7.5 oz.) $5
71 Bar soap (4 ea.) $8
328 Bar soap, antibacterial (1 bar, 3.5 oz) $6
259 Body wash, cucumber (8 oz.) $5
277 Conditioner (12.5 oz.) $5
117 Cotton balls (70 ct.) $6
40 Cotton swabs (170 ct.) $4
261 Dandruff shampoo, basic (13.5 oz.) $8
263 Dandruff shampoo, medicated (7 oz.) $15
288 Disposable bed underpads (10 ct.) $9
280 Disposable nursing pads (60 ea.) $10
126 Feminine cleansing cloths (32 ct.) $9
146 Feminine panty liner pad, w/ wings (14 pk.) $10
127 Flushable wipes (42 ct.) $8
238 Hair brush and comb set (1 ea.) $3
144 Hair comb, standard (2 ea.) $1
239 Hair pick mini plastic (1 ea.) $1
228 Incontinence briefs, adult/unisex, 22"-36" waist (24 ct.) $14
229 Incontinence briefs, adult/unisex, 32"-44" waist (16 ct.) $14
230 Incontinence briefs, adult/unisex, 45"-58" waist (18 ct.) $14
231 Incontinence briefs, adult/unisex, 59"-64" waist (15 ct.) $14
342 Long handle bath sponge (1 ea.) $9
84 Lotion, cocoa butter, non-medicated (8.5 oz.) $9
188 Maxipad liner (24 ct.) $9
394 Maxi pad, night wing (10 ct.) $5
393 Maxi pad, super absorbency (24 ct.) $8
392 Maxi pad, super max with wings (16 ct.) $7
60 Medicated lip balm (.35 oz.) $2
258 Men’s deodorant, non-medicated, stick (1.7 oz.) $5
72 Nail clipper (1 ea.) $4
240 Nail file (1 ea.) $2
173 Pads, bladder control (20 ct.) $10
276 Shampoo (12.5 oz.) $5
243 Shower cap (1 ct.) $1
99 Tampons (18 ct.) $10
374 Travel wipes (10 ct.) $1
278 Tweezers (1 pr.) $5
262 Women’s deodorant, non-medicated, stick (1.4 oz.) $5

Please use these items only as directed. If you have questions about safe use of any of these items, talk to your doctor.

*Restrictions and limitations may apply. Call Member Services with questions at the number on the back of your ID card.
**Available to STAR+PLUS members who do not reside in an ICF-IID residential home.

Unused balances are not carried over from quarter to quarter and members are allowed only one order per quarter. The total cost of items must be less than or equal to the program allowance in order for the items to be shipped. Items may take up to two weeks for delivery. Medications and products may not be returned. OTC items may only be ordered for the member only. Prices are subject to change.

Products listed are available in mostly generic form comparable to the leading name brand. At times items may be temporarily unavailable based on manufacture backorder or on hand stock availability. Damaged or wrong items must be exchanged within 30 days of purchase. No other returns are allowed. Call Member Services with questions at the number on the back of your ID card.