Over-the-Counter Mail-Order Program
As a Superior HealthPlan Value-added Service*, STAR+PLUS** and STAR Kids members can get $30 for commonly used over-the-counter (OTC) items every quarter, per member. STAR and CHIP members can get $25 every quarter, per member. No prescription is needed for any of the items below. To order, please call 1-866-768-8490. Have your Superior member ID card ready when you call.
STAR Health members can get $30 for commonly used over-the-counter (OTC) items every quarter, per member. For a list of the STAR Health OTC items, visit FosterCareTX.com/OTC.
You can also order your over-the-counter health and wellness products through the secure Member Portal.
How to order online:
- Click “Pharmacy Information” from the secure portal main menu on SuperiorHealthPlan.com.
- Click the “Click here to view your health plan brochure” to see Superior’s OTC Catalog. Click “shop for products” to begin an OTC order. You can search by item number or enter an item description.
- Enter the quantity for each desired item and click the “add to cart” button.
- Once your order is complete, click “place order” and then you can log out from the Member Portal.
For a visual step-by-step guide on how to order view Superior’s OTC Flyer (PDF).
Shop over-the-counter items from your phone with the Envolve OTC App.
IMPORTANT NOTE: The coronavirus (COVID-19) has caused some common OTC items from Superior HealthPlan to have longer wait times to get to members. Some of these items may also become unavailable. Superior will continue to work hard to get all orders to members as soon as possible. For questions about item availability, delays or any other concerns, please call 1-866-768-8490. Call volumes are higher than normal. Wait times may also be longer than usual.
Children's Products
| Item | Description | Cost |
|---|---|---|
| 237 | Baby cabinet lock (1 ct.) | $5 |
| 151 | Baby lotion (10.2 oz.) | $9 |
| 285 | Baby moisturizing cream (5 oz.) | $9 |
| 234 | Baby nail clipper set (1 set) | $10 |
| 152 | Baby oil (14 oz.) | $11 |
| 236 | Baby outlet cover (8 ct.) | $5 |
| 150 | Baby shampoo (10.2 oz.) | $10 |
| 16 | Baby teething pain reliever, Benzocaine free (0.18 oz.) | $9 |
| 352 | Baby toilet lock (1 ea.) | $9 |
| 73 | Baby wipes (72 ct.) | $6 |
| 359 | Baby wipes, travel size (10 ct.) | $1 |
| 353 | Eyeglasses sports strap, silicone, anti-slip (1 ea.)) | $3 |
| 245 | Food aid bumper (1 ea.) | $10 |
| 154 | Infant or child dosing syringe, 5ml (1 ea.) | $1 |
| 155 | Infant nasal syringe (1 ea.) | $6 |
| 41 | Oral thermometer (1 ea.) | $6 |
| 330 | Premium diapers, preemie (0-10 lbs.) (20 pk.) | $12 |
| 331 | Premium diapers, size 1, (8-14 lbs.) (20 pk.) | $12 |
| 332 | Premium diapers, size 2, (12-18 lbs.) (34 pk.) | $12 |
| 333 | Premium diapers, size 3, (16-28 lbs.) (34 pk.) | $12 |
| 334 | Premium diapers, size 4, (22-37 lbs.) (24 pk.) | $12 |
| 335 | Premium diapers, size 5, (27+ lbs.) (22 pk.) | $12 |
| 336 | Premium diapers, size 6, (35+ lbs.) (18 pk.) | $12 |
| 337 | Pull-Up diapers, 2T-3T (26 pk.) | $19 |
| 338 | Pull-Up diapers, 3T-4T (23 pk.) | $19 |
| 339 | Pull-Up diapers, 4T-5T (19 pk.) | $19 |
Daily Living Aids
| Item | Description | Cost |
|---|---|---|
| 421 | Anti-slip safety tread aids (1 ct.) | $4 |
| 422 | Button/zipper puller (1 ct.) | $5 |
| 343 | Cane, 1-leg, adjustable 29”–38” (1 ct.) | $14 |
| 413 | Door knob gripper (1 ct.) | $6 |
| 423 | Jar opener/faucet gripper (1 ct.) | $3 |
| 412 | Key turner (1 ct.) | $3 |
| 414 | Lamp switch turner (1 ct.) | $3 |
| 411 | Letter opener (1 ct.) | $2 |
| 416 | Magnifying glass (1 ct.) | $4 |
| 502 | Non-slip tread socks (1 pr.) | $5 |
| 248 | Pill bottle opener aid (1 ea.) | $9 |
| 372 | Pill swallowing spray (1 oz.) | $10 |
| 145 | Reacher arm device 26.5” (1 ea.) | $15 |
| 360 | Reading glasses, unisex, diopter +1.00 (1 pr.) | $8 |
| 361 | Reading glasses, unisex, diopter +1.25 (1 pr.) | $8 |
| 362 | Reading glasses, unisex, diopter +1.50 (1 pr.) | $8 |
| 363 | Reading glasses, unisex, diopter +1.75 (1 pr.) | $8 |
| 364 | Reading glasses, unisex, diopter +2.00 (1 pr.) | $8 |
| 365 | Reading glasses, unisex, diopter +2.25 (1 pr.) | $8 |
| 366 | Reading glasses, unisex, diopter +2.50 (1 pr.) | $8 |
| 367 | Reading glasses, unisex, diopter +2.75 (1 pr.) | $8 |
| 368 | Reading glasses, unisex, diopter +3.00 (1 pr.) | $8 |
| 369 | Reading glasses, unisex, diopter +3.25 (1 pr.) | $8 |
| 370 | Reading glasses, unisex, diopter +3.50 (1 pr.) | $8 |
| 371 | Reading glasses, unisex, diopter +4.00 (1 pr.) | $8 |
| 242 | Shoe horn (1 ea.) | $5 |
| 403 | Shoe insert, foam, unisex, (1 pr.) | $3 |
| 391 | Shopping bag carrier, jumbo carabiner (1 ct.) | $5 |
| 508 | Shower chair/bench*** (1 ct.) | $30 |
| 187 | Tablet cutter (1 ea.) | $6 |
| 279 | Tablet/pill crusher (1 ea.) | $7 |
| 420 | Tub/stair safety treads (4 ct.) | $3 |
*** Item only available for STAR Kids and STAR+PLUS members.
First Aid Creams and Supplies
| Item | Description | Cost |
|---|---|---|
| 37 | Adhesive bandages (60 ct.) | $4 |
| 36 | Adhesive tape (10 yds.) | $3 |
| 42 | Alcohol swabs (100 ct.) | $4 |
| 252 | Ankle brace, adjustable (1 ea.) | $15 |
| 232 | Antibacterial wipes (30 ct.) | $4 |
| 178 | Antibiotic bandages, one size (20 ct.) | $8 |
| 35 | Athletic bandage (3 in.) | $7 |
| 253 | Back support, adjustable (1 ea.) | $20 |
| 153 | Breastfeeding ointment (0.25 oz.) | $5 |
| 376 | Burn Gel (4 oz.) | $6 |
| 185 | Butterfly closures (12 ct.) | $7 |
| 116 | Corn remover, liquid (0.31 oz.) | $10 |
| 131 | Digital thermometer, rectal / mercury free (1 ea.) | $12 |
| 378 | Ear syringe (1 ea.) | $3 |
| 80 | Ear thermometer (1 ea.) | $25 |
| 79 | Eczema cream (2 oz.) | $13 |
| 254 | Elastic knee support, adjustable (1 ea.) | $12 |
| 251 | Elbow brace, adjustable (1 ea.) | $14 |
| 159 | Epsom salt / magnesium sulfate (16 oz.) | $7 |
| 181 | First aid antiseptic merthiolate (2 oz.) | $10 |
| 39 | Gauze pads (10 ct.) | $3 |
| 186 | Gauze roll, 2x2 yds (1 ea.) | $4 |
| 76 | Hand sanitizer (8 oz.) | $5 |
| 162 | Hand sanitizer, flip lid (2 oz.) | $2 |
| 255 | Hand support, S/M (1ea.) | $10 |
| 256 | Hand support, L/XL (1 ea.) | $10 |
| 183 | Hot/cold multi compress (1 ea.) | $20 |
| 107 | Hot/cold patches (5 ct.) | $6 |
| 85 | Hydrogen peroxide (16 oz.) | $5 |
| 43 | Ice bag, 9 in. (1 ea.) | $9 |
| 180 | Iodine (1 oz.) | $5 |
| 172 | Moleskin padding (2 ct.) | $5 |
| 149 | Personal first aid kit (70+ pc.) | $14 |
| 78 | Psoriasis cream (8 oz.) | $12 |
| 244 | Reusable ice pack (1 ea.) | $14 |
| 158 | Rubbing alcohol, 70% isopropyl (16 oz.) | $6 |
| 160 | Rubbing alcohol, 70% isopropyl, Winter Green (16 oz.) | $6 |
| 147 | Swimmer’s ear drops (1 oz.) | $8 |
| 110 | Wart medication (0.5 oz.) | $8 |
| 250 | Wrist brace, one size (1 ea.) | $9 |
Healthy Lifestyle
| Item | Description | Cost |
|---|---|---|
| 415 | Kitchen scale dial (1 ct.) | $10 |
| 503 | Meal portion plate (1 ct.) | $15 |
| 377 | Pedometer (1 ct.) | $9 |
| 504 | Plastic shaker bottle (1 ct.) | $7 |
| 505 | Portion control container (1 ct.) | $22 |
| 507 | Resistance band (11 pcs.) | $25 |
Medical Alert Bracelets
| Item | Description | Cost |
|---|---|---|
| 102 | Asthma medical alert bracelet (1 ea.) | $7 |
| 356 | Autism spectrum disorder medical alert bracelet, privacy (1 ea.) | $7 |
| 354 | Bipolar disorder medical alert bracelet, privacy (1 ea.) | $7 |
| 100 | Diabetic medical alert bracelet (1 ea.) | $7 |
| 101 | Epileptic medical alert bracelet (1 ea.) | $7 |
| 105 | Peanut allergy medical alert bracelet (1 ea.) | $7 |
| 103 | Penicillin medical alert bracelet (1 ea.) | $7 |
| 355 | Psychosis related disorder medical alert bracelet, privacy (1 ea.) | $7 |
Miscellaneous Items
| Item | Description | Cost |
|---|---|---|
| 395 | AA batteries (4 ct.) | $6 |
| 396 | AAA batteries (6 ct.) | $6 |
| 281 | Anti-snore nasal strip, S/M (30 ct.) | $13 |
| 282 | Anti-snore nasal strip, L (30 ct.) | $13 |
| 157 | Bathroom scale (1 ea.) | $25 |
| 164 | BeanAid capsules (30 ct.) | $6 |
| 142 | Blood pressure digital wrist cuff (1 ea.) | $25 |
| 168 | Cold sore treatment (0.23 oz.) | $17 |
| 55 | Condoms (3 pk.) | $4 |
| 295 | Diabetic socks, unisex, white, crew, large 9-11 (3 pr.) | $10 |
| 299 | Diabetic socks, unisex, black, crew, large 9-11 (3 pr.) | $10 |
| 296 | Diabetic socks, unisex, white, crew, x-large 10-13 (3 pr.) | $10 |
| 300 | Diabetic socks, unisex, black, crew, x-large 10-13 (3 pr.) | $10 |
| 506 | Disinfectant spray cleaner (12.5 oz.) | $13 |
| 401 | Disposable gloves, latex, large, (powder free) (100 ct.) | $12 |
| 402 | Disposable gloves, latex, small, (powder free) (100 ct.) | $12 |
| 247 | Ear plugs (3 pr.) | $1 |
| 408 | Eye brow trimmer (1 ct.) | $2 |
| 407 | Eyeglass cleaner 3” device | $3 |
| 241 | Eyeglass repair kit (1 kt) | $4 |
| 357 | Face mask, KN-95, single (1 ct.) | $3 |
| 358 | Face mask, KN-95 (5 ct.) | $15 |
| 69 | Facial tissues, 3 pack (10 per pk.) | $4 |
| 246 | Flashlight, LED w/ batteries (1 ea.) | $10 |
| 137 | Glucose raspberry tablet (50 ct.) | $12 |
| 136 | Glucose tablet, fast acting (10 ct.) | $6 |
| 381 | Heating pad, dry heat, 12x15 (1 ea.) | $20 |
| 118 | Hemorrhoid pads (100 ct.) | $10 |
| 120 | Lactase enzyme supplement (60 ct.) | $10 |
| 87 | Lactose chewable tab (32 ct.) | $9 |
| 124 | Liquid Laundry Detergent POD (16 ct.) | $8 |
| 417 | Medical appointment calendar (1 ea.) | $5 |
| 390 | Medication disposal powder (1 ea.) | $2 |
| 132 | Melatonin 1mg tablet (60 ct.) | $8 |
| 133 | Melatonin 3mg tablet (60 ct.) | $6 |
| 94 | Melatonin 5mg tablet (60 ct.) | $12 |
| 134 | Melatonin 10mg tablet (60 ct.) | $15 |
| 375 | Melatonin 5mg gummy (60 ct.) | $10 |
| 327 | Migraine tablet (24 ct.) | $10 |
| 91 | Nasal saline spray .65% (44 ml.) | $4 |
| 347 | Neti pot kit, sinus cleanser (1 kit) | $10 |
| 346 | Night light (1 ea.) | $4 |
| 341 | Omega + DHA gummy (100 ct.) | $16 |
| 184 | Petroleum jelly (13 oz.) | $7 |
| 56 | Pill box - 7 days (1 ea.) | $4 |
| 233 | Pregnancy Test Kit (2 ct.) | $12 |
| 340 | Probiotic tablets (100 ct.) | $9 |
| 501 | Pulse oximeter (1 ct.) | $25 |
| 406 | Rain bonnet (1 ct.) | $2 |
| 410 | Sea bands for nausea and vomiting (1 ct.) | $3 |
| 141 | Sharps container (1 qt.) | $6 |
| 161 | Sharps container (1 gal.) | $10 |
| 166 | Sore throat spray (6 oz.) | $6 |
| 77 | Sugar substitute packets (100 pk.) | $6 |
| 75 | Sunblock SPF 30 (4 oz.) | $9 |
| 257 | Sunscreen, babies, SPF 50 (6 oz.) | $10 |
| 418 | Travel health folder, 7 pocket (1 ct.) | $7 |
| 270 | Vaporizer (1 gal.) | $25 |
Oral Care
Item
Description
Cost
66
Adult toothbrush, medium (1 ea.)
$2
109
Adult toothpaste (6 oz.)
$6
509
Battery operated children’s toothbrush (1 ct.)
$9
271
Children’s toothbrush (1 ea.)
$4
108
Children’s toothpaste (4.6 oz.)
$7
373
Dental care kit (1 kit)
$5
171
Flosser picks (90 ct.)
$6
170
Sensitive toothpaste (4.5 oz.)
$9
112
Toothache gel, non-infant (0.25 oz.)
$10
405
Toothpaste squeezer (1 ct.)
$3
380
Water jet, battery operated (1 ct.)
$25
86
Waxed dental floss (1 ea.)
$2
Personal Care Items
| Item | Description | Cost |
|---|---|---|
| 329 | Antibacterial liquid hand soap, pump (7.5 oz.) | $5 |
| 71 | Bar soap (4 ea.) | $8 |
| 328 | Bar soap, antibacterial (1 bar, 3.5 oz) | $6 |
| 259 | Body wash, cucumber (8 oz.) | $5 |
| 277 | Conditioner (12.5 oz.) | $5 |
| 117 | Cotton balls (70 ct.) | $6 |
| 40 | Cotton swabs (170 ct.) | $4 |
| 261 | Dandruff shampoo, basic (13.5 oz.) | $8 |
| 263 | Dandruff shampoo, medicated (7 oz.) | $15 |
| 288 | Disposable bed underpads (10 ct.) | $9 |
| 280 | Disposable nursing pads (60 ea.) | $10 |
| 126 | Feminine cleansing cloths (32 ct.) | $9 |
| 146 | Feminine panty liner pad, w/ wings (14 pk.) | $10 |
| 127 | Flushable wipes (42 ct.) | $8 |
| 238 | Hair brush and comb set (1 ea.) | $3 |
| 144 | Hair comb, standard (2 ea.) | $1 |
| 239 | Hair pick mini plastic (1 ea.) | $1 |
| 228 | Incontinence briefs, adult/unisex, 22"-36" waist (24 ct.) | $14 |
| 229 | Incontinence briefs, adult/unisex, 32"-44" waist (16 ct.) | $14 |
| 230 | Incontinence briefs, adult/unisex, 45"-58" waist (18 ct.) | $14 |
| 231 | Incontinence briefs, adult/unisex, 59"-64" waist (15 ct.) | $14 |
| 342 | Long handle bath sponge (1 ea.) | $9 |
| 84 | Lotion, cocoa butter, non-medicated (8.5 oz.) | $9 |
| 188 | Maxipad liner (24 ct.) | $9 |
| 394 | Maxi pad, night wing (10 ct.) | $5 |
| 393 | Maxi pad, super absorbency (24 ct.) | $8 |
| 392 | Maxi pad, super max with wings (16 ct.) | $7 |
| 60 | Medicated lip balm (.35 oz.) | $2 |
| 258 | Men’s deodorant, non-medicated, stick (1.7 oz.) | $5 |
| 72 | Nail clipper (1 ea.) | $4 |
| 240 | Nail file (1 ea.) | $2 |
| 173 | Pads, bladder control (20 ct.) | $10 |
| 276 | Shampoo (12.5 oz.) | $5 |
| 243 | Shower cap (1 ct.) | $1 |
| 99 | Tampons (18 ct.) | $10 |
| 374 | Travel wipes (10 ct.) | $1 |
| 278 | Tweezers (1 pr.) | $5 |
| 262 | Women’s deodorant, non-medicated, stick (1.4 oz.) | $5 |
Please use these items only as directed. If you have questions about safe use of any of these items, talk to your doctor.
*Restrictions and limitations may apply. Call Member Services with questions at the number on the back of your ID card.
**Available to STAR+PLUS members who do not reside in an ICF-IID residential home.
Unused balances are not carried over from quarter to quarter and members are allowed only one order per quarter. The total cost of items must be less than or equal to the program allowance in order for the items to be shipped. Items may take up to two weeks for delivery. Medications and products may not be returned. OTC items may only be ordered for the member only. Prices are subject to change.
Products listed are available in mostly generic form comparable to the leading name brand. At times items may be temporarily unavailable based on manufacture backorder or on hand stock availability. Damaged or wrong items must be exchanged within 30 days of purchase. No other returns are allowed. Call Member Services with questions at the number on the back of your ID card.