Important: New Inboxes for Superior’s Provider Representatives

Date: 09/18/25

Following our recent department name change from Account Management to Provider Engagement, our email addresses have been updated. These updates are reflected in the Find My Provider Representative webpage.

Effective immediately, please use the updated inbox address for your Service Delivery Area (SDA) or specialty Peer Operational Divisions (POD) listed below:

SDAs

• Austin: PR.Austin@SuperiorHealthPlan.com
• Corpus Christi: PR.CorpusChristi@SuperiorHealthPlan.com
  
• El Paso: PR.ElPaso@SuperiorHealthPlan.com
• Dallas: PR.Dallas@SuperiorHealthPlan.com
• Houston: PR.Houston@SuperiorHealthPlan.com
  
• Lubbock: PR.Lubbock@SuperiorHealthPlan.com
  
• McAllen: PR.Hidalgo@SuperiorHealthPlan.com
• San Antonio: PR.SanAntonio@SuperiorHealthPlan.com

Specialty PODs

• Behavioral Health: PR.BH@SuperiorHealthPlan.com
  
• Hospitals: PR.Hospitals@SuperiorHealthPlan.com
  
• Long Term Services and Supports (LTSS): PR.LTSS@SuperiorHealthPlan.com
• Nursing Facility (NF): PR.NF@SuperiorHealthPlan.com
• Statewide: PR.SW@SuperiorHealthPlan.com

Thank you for your continued partnership. If you have any questions or need assistance, please reach out to your Provider Representative.