Skip to Main Content


UPDATED: HHS Notice: Claims for Telephonic Behavioral Health and Medical Services

Date: 07/31/20

To help ensure continuity of care during the COVID-19 (coronavirus) response, Texas Health and Human Services (HHS) is authorizing providers to submit claims for dates of service March 20, 2020 through October 23, 2020*, for reimbursement of the following behavioral health and medical services delivered by telephone (audio only):

Behavioral Health Services



Psychiatric Diagnostic Evaluation

90791, 90792


90832, 90834, 90837, 90846, 90847, 90853

Peer Specialist Services


Screening, Brief Intervention, and Referral to Treatment (SBIRT)

99408, G2011, H0049

Substance Use Disorder Services

H0001, H0004, H0005

Mental Health Rehabilitation

H0034, H2011, H2012, H2014, H2017

Medical Services



Evaluation and Management (E/M)

99201, 99202, 99203, 99204, 99205, 99211, 99212, 99213, 99214, 99215

Providers should continue to use the 95 modifier to indicate the occurrence of remote delivery.

Telemedicine and Telehealth During COVID-19

Superior HealthPlan has developed a Telemedicine Quick Reference Chart (updated 07/31/2020) to help providers navigate telemedicine and telehealth reimbursement.

This chart reflects Medicare’s waiver of the geographic and place of service restrictions for Medicare. Additionally, an emergency rule related to the payment of telemedicine has been implemented, allowing state-regulated plans to allow telemedicine visits to be paid at the same rate as in-office visits.

Rural Health Clinics as Telehealth and Telemedicine Sites

To aid Rural Health Clinics (RHCs) in delivering care to individuals in response to COVID-19, RHCs may be reimbursed as telemedicine and telehealth distant site providers statewide for service dates from March 24, 2020 through October 23, 2020*.

When submitting an encounter for a RHC service delivered through telehealth or telemedicine, the existing RHC procedure codes T1015 and 99381 should be used, with the modifier 95 added to indicate use of the telehealth or telemedicine modality.

Claims Information

For full details regarding Telemedicine and Telehealth claims, please reference the following Texas Medicaid and Healthcare Partnership articles:

*Please note: Previously, the end date for this guidance was April 30, 2020, then extended to May 31, June 30 and July 31, 2020. Per HHS, guidance dates have been extended through October 23, 2020, unless the U.S. Secretary of Health and Human Services ends the public health emergency earlier. If the public health emergency ends earlier, HHS will provide additional information.