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Support for Superior HealthPlan Members Affected by Severe Weather

Date: 01/12/24

If you are a member of Superior HealthPlan and are located in an area affected by severe weather, there are services available to help you.

Call Member Services if you need to:

  • Get an emergency prescription refill.
  • Replace necessary medical equipment, services or supplies.
  • Get a new copy of your Superior Member ID card.
  • Speak with a registered nurse, 24 hours a day, 7 days a week.
  • Find a doctor in your area.
  • Get help dealing with stress or depression.

All Superior members who live within an official disaster designated counties and who may need to replace necessary medical equipment, services, or supplies should seek replacement through any available supplier. If you cannot find a supplier, call Member Services to find one for you. Your supplies will be replaced even if you are temporarily outside of the county in which you live. For additional resources and warming centers near you, call 2-1-1 and visit https://tdem.texas.gov/warm/ or https://www.tdem.texas.gov/disasters/february-winter-weather-2022#.

Member Services:

STAR or CHIP1-800-783-5386
STAR Kids1-844-590-4883
STAR Health1-866-912-6283
STAR+PLUS1-877-277-9772
Ambetter from Superior HealthPlan1-877-687-1196
STAR+PLUS Medicare-Medicaid Plan1-866-896-1844
Wellcare By Allwell1-877-935-8023 (HMO SNP)
1-844-796-6811 (HMO)