Important Notice: Behavioral Health POD Email Decommissioning Effective 10/23/26
Date: 09/23/26
Effective October 23, 2026, the Behavioral Health POD email address will be decommissioned and the following will no longer be monitored: PR.BH@superiorhealthplan.com.
Providers seeking assistance with provider-related inquiries, questions, or support should contact the appropriate Provider Services team moving forward.
Provider Services Contact Information:
- Superior HealthPlan (STAR, STAR+PLUS, STAR Kids, STAR Health and CHIP): 1-877-391-5921
- Ambetter from Superior HealthPlan: 1-877-687-1196
- Wellcare By Allwell: 1-800-977-7522
- Wellcare By Superior HealthPlan (Dual Align): 1-855-445-3572
For Provider Services office hours of operation please visit, Superior's Phone Directory.
Providers are also encouraged to utilize Availity Essentials and the Superior Secure Provider Portal, available 24 hours a day, 7 days a week, for convenient self-service access to:
- Electronic claims submission
- Claim status inquiries
- Claims appeal information
- Payment and check status
- Member eligibility verification
These self-service tools provide quick and convenient access to information and resources and may help resolve inquiries without the need to contact Provider Services.
Access Self-Service Tools:
Providers are encouraged to update their records to ensure future inquiries are directed to the appropriate support channels.
Thank you for your partnership and continued commitment to serving our members.